🔁 Refund Policy – BRANDSKART

At BRANDSKART, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied, we’re here to help.

📦 Returns Eligibility

You may request a return if:

  • The product is damaged, defective, or incorrect
  • The request is made within 7 days of delivery
  • The product is unused and in original packaging

🚫 Non-Returnable Items

Certain items are not eligible for return:

  • Used or worn products
  • Items without original packaging
  • Personal care or hygiene products (if opened)
  • Final sale or clearance items

💸 Refund Process

Once your return is received and inspected:

  • Approved refunds will be processed within 5–7 business days
  • The refund will be credited to your original payment method
  • For Cash on Delivery (COD) orders, refunds will be issued via bank transfer or UPI

🔄 Replacement Policy

If you receive a defective or wrong product, we offer a free replacement instead of a refund (subject to availability).

🚚 Return Shipping

  • In case of damaged or incorrect items, return shipping is free
  • For other reasons, shipping charges may apply

❌ Order Cancellation

  • Orders can be canceled before dispatch only
  • Once shipped, cancellation is not possible

📞 Contact for Returns

To initiate a return or refund, contact us:

📧 Email: brandskart12@gmail.com
📱 Phone: +91 92744 28808
📍 Address: Surat, Gujarat, India